The Versatile Leader-Manager Toolkit
The Leader-Manager Toolkit consists of a deck of 52 cards that robustly covers a wealth of concepts, insights, processes and techniques for leading management development.
This toolkit could be used amongst others as :
- An enabling tool for individuals and teams
- The basis of a training programme
- A non-financial reward for a job well done
- A quick reference kit
- Gifts
- A brush up for experienced leaders
It is packaged for frequent use by managers, supervisors, consultants, trainers, facilitators, teams or anyone interested in developing their leader-manager make-up.
The following topics are concisely handled, bringing out the essence in a crisp, easy way:
- The Leader-Manager concept
- A productivity model
- Leader-Managers basic orientation
- 10 Steps of business improvement
- 10 Tough questions for the Leader-manager
- A holistic approach to organisation interventions
- Saving time
- Forecasting
- Setting objectives
- Prioritising
- Gap analysis
- Elements of an action plan
- Turning creative ideas into action
- Key components of a good group decision
- Decision analysis
- Dimension of a problem
- Problem analysis
- Situation appraisal
- Risk analysis
- Grouping work into logical units
- Delegation
- Establishing staff and line relationships
- Setting standards
- The performance matrix
- Requirements for measurement information
- Evaluating performance
- The force field analysis technique
- Dealing with poor performance
- Business direction terminology
- A model for self-directed work teams
- A coaching interview process
- Principles of adult learning
- Giving advice on personal matters
- Communication
- Managing and handling conflict
- Persuading others
- Orientation of new employees
- 5 Stages of a successful meeting
- A daily work planning process
- Internalise the core values of an organisation
- Improving team effectiveness
- Growth phases of work teams
- Team players styles
- Components of a trust relationship
- Individual and team recognition
- Constructive confrontation